Website Terms of Use
Last updated: 9 October 2026
1. About these terms
These Website Terms of Use govern your access to and use of the Crystal Clean Valeting website.
By accessing the website, you agree to use it in accordance with these terms. If you do not agree, you should stop using the website.
These terms relate to use of the website. They are separate from the Service Booking Terms & Conditions, which govern arrangements for mobile valeting and detailing services.
Website: https://www.crystalcleanvaleting.co.uk/ Email: CrystalCleanGuildford@outlook.com Telephone: 07414 993512
2. What the website provides
The website provides information about our mobile valeting and vehicle detailing services, our service area, examples of our work and ways to contact us.
The website is an enquiry facility. It does not itself confirm appointments, accept online bookings or process online payments.
If you wish to arrange a service, contact us directly. Any appointment is subject to the service, price and arrangements being expressly agreed with you.
Information on the website does not constitute a confirmed quotation or booking unless we explicitly confirm this to you.
3. Accuracy of information
We take reasonable care when preparing website content and aim to keep it useful, accurate and current.
However, service descriptions, photographs, examples, availability and other information are provided for general guidance. The precise work available and the outcome achievable will depend on the vehicle, its condition, the requested service and the arrangements agreed directly with you.
We may correct errors, update information or change website content from time to time.
If you intend to rely on a particular detail when arranging a service, please confirm it with us directly before entering into an agreement.
4. Prices and availability
Any prices or price examples displayed on the website are subject to the wording and conditions shown with them.
Where a quotation depends on the vehicle's size, condition, location or the requested work, the final price will be confirmed directly with you before the appointment is agreed.
Website content does not guarantee that a particular service or appointment will be available at a particular time.
5. Intellectual property
Unless stated otherwise, the website's text, design, branding, logos, graphics, photographs and other content are owned by us or used with permission or another lawful basis.
You may view and use the website for your personal, non-commercial use.
You must not, without the relevant permission or other lawful basis:
- Copy, reproduce or republish substantial parts of the website.
- Reuse photographs, logos, branding or other creative assets for your own commercial purposes.
- Modify, distribute, sell or commercially exploit website content.
- Present our content or work as your own.
- Remove or alter applicable copyright or ownership notices.
Nothing in these terms prevents uses permitted by law, including applicable statutory exceptions.
If you believe content on the website infringes your rights, please contact us with details of the material and the basis of your concern.
6. Acceptable use
You must use the website lawfully and must not:
- Attempt to gain unauthorised access to the website, its server or associated systems.
- Interfere with the website's operation or security.
- Introduce malicious code, harmful files or other damaging material.
- Use the website to send fraudulent, abusive, unlawful or misleading communications.
- Use automated methods to collect personal information or copy website content in a way that infringes rights or breaches applicable law.
- Use the website in a manner that could reasonably damage its availability, integrity or security.
We may take reasonable steps to protect the website from misuse.
7. Website availability
We aim to keep the website accessible, but we do not guarantee uninterrupted or error-free availability.
Access may occasionally be interrupted by maintenance, technical faults, security measures, hosting problems or circumstances outside our reasonable control.
We may change, suspend or withdraw part or all of the website where reasonably necessary.
Nothing in these terms affects any right or liability that cannot lawfully be excluded.
8. Third-party websites and services
The website may contain links to third-party websites or refer to services operated by other organisations.
These links are provided for convenience or information. Unless we explicitly state otherwise, we do not control those websites and are not responsible for their content, availability, security or privacy practices.
Your use of a third-party website is subject to its own terms and policies. You should review those terms before providing personal information or entering into an arrangement with that third party.
9. Privacy and cookies
We handle personal information in accordance with our Privacy Policy.
The website also uses CookieYes to provide cookie-consent controls. Our Cookie Policy explains the use of cookies and similar technologies and how you can manage your preferences.
You can access these documents through the website footer.
10. Information and advice
Website content is intended to provide general information about our business and services. It is not a substitute for a quotation or a discussion of your vehicle's specific condition and requirements.
If your vehicle has a particular material, finish, defect or concern, contact us before relying on a general service description or example photograph.
We do not promise that every outcome shown in a photograph can be reproduced on another vehicle.
11. Liability
To the extent permitted by law, we exclude liability for loss arising solely from temporary website unavailability, technical errors or your inability to access website content, provided that this does not exclude liability that cannot lawfully be excluded.
We do not exclude or limit liability for fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded or limited.
Nothing in these terms affects any statutory rights you may have when purchasing services from us. If you arrange a service, the separate Service Booking Terms & Conditions and any confirmed agreement will apply alongside your statutory rights.
12. Changes to these terms
We may revise these Website Terms of Use when necessary to reflect changes to the website, our practices or applicable law.
The latest version will be published on this page with its updated date. Changes to these terms do not retrospectively alter a completed transaction or confirmed service contract where doing so would be unlawful.
13. Governing law
These terms are governed by the law of England and Wales, subject to any mandatory rights or protections that apply under consumer law.
Nothing in these terms restricts any rights you may have to bring proceedings in a court that is competent under applicable law.
14. Contact us
If you have a question about the website or these terms, contact:
Crystal Clean Valeting Email: CrystalCleanGuildford@outlook.com Telephone: 07414 993512
For questions about arranging a valeting or detailing service, please see our separate Service Booking Terms & Conditions.